Privacy Policy

Overview:

Global Maheela is dedicated to supporting families affected by labor migration and empowering them to achieve financial independence. In our initial phase, we focus on offering handmade products crafted by artisans and families impacted by labor migration. While we are in the process of expanding to a comprehensive platform, our goal is to create sustainable livelihoods and provide families with the necessary resources to thrive locally, reducing the need for labor migration.
 
1. Product Listings:
•All products listed on Global Maheela’s marketplace are handmade by artisans, families, or youth impacted by labor migration.
•Each product is carefully reviewed to ensure it aligns with our mission to provide fair wages and promote sustainable livelihoods.
•As we grow, we aim to expand the range of products, providing artisans with more opportunities to reach global markets.
 
2. Customer Satisfaction and Returns:
•We are committed to providing our customers with high-quality, handmade products. However, due to the nature of handmade items, slight variations in design and appearance may occur.
•If you are not completely satisfied with your purchase, please contact us within 14 days of receiving the item for assistance with returns or exchanges.
 
3. Payment and Transactions:
•Transactions are securely processed through our e-commerce platform. Customers will be notified of the total amount, including shipping and handling charges, before completing the purchase.
•Payment options include major credit/debit cards and online payment systems, ensuring a seamless transaction process.
 
4. Shipping and Delivery:
•We strive to process and ship orders within 4-8 business days. Delivery times will vary depending on the customer’s location.
•Free delivery is offered for purchases of $100 or more.
•International shipping is available, with tracking information provided for each order.
 
5. Ethical Sourcing:
•Global Maheela partners with families and artisans from communities affected by labor migration. By purchasing from our platform, you support not only the product creators but also contribute to the stability of their families.
•We prioritize sustainable production methods and eco-friendly materials whenever possible.
 
6. Privacy and Data Protection:
•We are committed to protecting your privacy. Your personal information will only be used for order processing and communication related to your purchase. We do not share your data with third parties except as necessary to fulfill your order.
 
7. Platform Development:
•While we are currently focusing on showcasing and selling products, we are actively working on developing a more comprehensive platform to support families in creating sustainable businesses, gain digital literacy, and access new markets.
 
8. Support and Community:
•Global Maheela aims to be more than just an e-commerce platform. As we grow, we plan to provide resources, mentorship, and training to families, artisans, and youth to help them build stable, sustainable businesses.
 
By supporting Global Maheela, you are contributing to a mission of empowerment, sustainability, and change for families affected by labor migration. Thank you for being a part of this important journey!